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Watermelon Web Works Review: Part 14

Two Days Lost

I spent much of the July 2013 in Norway visiting my brother Peter and his family. Peter, Alex, his seven-year-old son, and I stopped at a café on the way to the airport shuttle. Alex ordered a single scoop of ice cream.

“Is that all you want?” I asked. “It’s on me. You can have more. We won’t tell your mom. How about a banana split?”

“What’s a banana split?” he asked.

“You’ve never bought this child a banana split!” I said to my brother.

“Look at the price,” he said.

Yowza: 230 Kroner, about $30!

“That’s OK,” I said after I pushed my bulging eyes back into their sockets. “Doting aunt that I am, I can afford to splurge every now and then on my nephew.”

My nephew figured two scoops of ice cream was a big enough splurge. My brother and I each ordered a glass of beer. The check came to 345 Kroner, about $45.

It was worth it. I wasn’t rich, but I had money in the bank, and so felt flush and expected to be flusher soon because just before I left for Europe I hired Watermelon Web Works to redesign my web site.

A year later, July 2014, I found myself in a supermarket’s beer section eyeing a six-pack of Budweiser. I’d always told people they’d know I’d reached financial rock bottom if I gave up Oregon micro-brews for Budweiser. I was wrong. Financial rock bottom was being able to afford not even a Budweiser.

On July 29 I sold one cartoon for $25. That brought the gross July income from my redesigned site to $92.50. Since I pay about $137 a month in fees to keep the site up and running, the site actually lost $44.50.

On August 1 I sold one cartoon for $12.50

On August 2 I received an invoice from Watermelon for $120.42. Even though I’d said I’d not pay them another cent, I paid them.

Two blog posts and dozens of cartoons I’d uploaded to the site vanished in cyber space that same day. Paul Clerc, Watermelon’s top web guru, had said the way to save my website was to blog. So I tried to post something every day.

I emailed Watermelon and asked what was up.

Their reply is best read in a robotic computer-like voice:

Unfortunately it was necessary to restore to an earlier point to fix shopping cart problem that was created on your site in the last day by a change in setting. The newer posts are still intact (I have attached them for you in this message), but they cannot be restored because something else in these tables they break the shopping cart setting, whatever adjustment was made in them.

Huh? I kind of understood what they meant and I kind of didn’t. And no “Sorry you lost two days of work”?

I spent the weekend restoring the posts and images. I toyed with sending Watermelon a bill for $1,360 (what they charge for two days of work), but I figured with my luck they not only wouldn’t pay, they’d charge me for reading the invoice.

Next: Maybe I Could Move to the Congo

***

At one point Paul said the way to save my website was to blog. Another of Watermelon’s web gurus once wrote me, “Blogs are considered highly sharable, so write great blog posts for people to share!”

Feel free to share–especially with anyone you know who’s looking for a web designer.

***

Came in the middle of the series? Here’s a link to Part 1.
Read Watermelon’s response to this review.

Computer Cartoons for use in magazines, websites, etc. So cheap you can afford them even if you’ve paid your web designer way too much.

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